Your information
Privacy notice
Last updated: 16 October 2026
Graceland Consult uses the information you send through our website to answer questions about training and services. This notice explains what we collect through our Contact and course enquiry forms and how we handle it.
Information you send
The Contact form asks for your name, email address, and message. You may also provide a telephone number, organization, and subject. A course enquiry asks for your name, email address, preferred contact method, and the course you are asking about. You may also provide a telephone number, organization, and question. If you prefer a phone reply, a telephone number is required. Please do not include passwords, payment details, or other sensitive information in a message.
How we use your information
We use these details to respond to your enquiry and discuss the course or service you asked about. A course enquiry does not reserve a seat or take a payment. The forms do not subscribe you to marketing messages. We do not copy enquiries into a CRM, spreadsheet, mailing list, or marketing tool.
Who can access it
Authorized Graceland staff can view enquiries in our private content management system. Vercel hosts the website and may process request information needed to deliver and protect it. Neon hosts the database that stores enquiry records. Cloudflare R2 stores website media; the enquiry forms do not upload files there. Our email service provider handles messages exchanged when we reply to you. We do not publish your enquiry or share it with a course provider through these forms.
How long we keep it
If an enquiry does not become a training or consulting engagement, we keep its Contact or Course Interest record for 12 months after our last contact with you, then delete it. We review records for this purpose; deletion is not automatic. Records connected with a later engagement may be subject to different recordkeeping requirements, which we will explain when applicable.
Your choices and questions
You can ask about the information we hold from your enquiry, request a correction or deletion, or ask us to stop contacting you about that enquiry. Email info@gracelandconsult.com, which is monitored for privacy requests. We will review your request and respond in accordance with applicable law.
Website operation
Our hosting provider may process technical information needed to serve and protect the website, such as IP addresses and request logs. We have not configured a separate visitor analytics script, marketing pixel, or nonessential tracking cookie on this site. The content management system uses a login cookie for authorized staff.
Changes
We may update this notice if our practices change. The date at the top shows when it was last updated.