IT foundations
Certification organizationCompTIA
CompTIA A+ Core 2
Strengthen the operating-system and support skills needed to resolve real user issues.
Overview
What you will explore
Strengthen the operating-system and support skills needed to resolve real user issues. The course covers installation and configuration, security fundamentals, software troubleshooting and professional support practices. Together with Core 1, it forms preparation for the two exams in the CompTIA A+ certification pathway.
Learning outcomes
- Install, configure and troubleshoot common operating systems.
- Apply basic security and operational procedures.
- Diagnose software, application and device issues.
- Practice clear documentation and customer support communication.
Topics covered
- Operating system installation
- Security and operational procedures
- Software troubleshooting
- Documentation and user support
Who it is for
Learners who have completed Core 1 or already know the basics of computer hardware and networking.
Before you start
Core 1 knowledge or equivalent hardware and networking familiarity is recommended.
Credential information: Official CompTIA page ↗. Graceland course participation and external certification are separate.