IT foundations
Certification organizationCompTIA
CompTIA A+ Core 1
Build the practical foundation for an IT support career.
Overview
What you will explore
Build the practical foundation for an IT support career. This instructor-led course prepares you to identify common hardware, networking and mobile-device issues, use a structured troubleshooting process, and explain how the technology behind everyday support requests works. It is aligned to the Core 1 portion of the current CompTIA A+ pathway.
Learning outcomes
- Identify PC components, peripherals and mobile-device features.
- Explain network connections and common connectivity problems.
- Apply safe hardware and device troubleshooting steps.
- Prepare for the Core 1 exam through guided review and practice.
Topics covered
- PC hardware and peripherals
- Mobile devices and connectivity
- Network fundamentals
- Hardware troubleshooting
Who it is for
Aspiring help desk technicians, career changers and early-career IT support staff.
Before you start
No formal prerequisites. Familiarity with everyday computer use helps.
Credential information: Official CompTIA page ↗. Graceland course participation and external certification are separate.